Web-Based Technology in E-Government

Now, web-based technology is in Malaysia's electronic government. Citizen or user can always using the electronic government service with web-based technology.

For example, Mr. Jonathan, which is a sales executive works in a shop somewhere beside the Asian Cafe. The previous renewal of his driving license consumed the whole day of his day off, sitting at the Road Transport Department, waiting for his number to be called.

Today, he can strolls over to the cyber cafe beside the Asian Cafe during his tea break, inserts his government multipurpose card which is also known as MyKad to automatically retrieve his driving license information, swipes his credit card and his driving license will renewed instantly.

With the web-based technologies, the government service for user or citizen became more convenient, flexible and simple. Citizen or user no longer need to consumed the whole day time for renew their driving license.